How to know which intraoral scanner you have

Identifying Your Scanner Type: Importance for Maintenance

Maintenance, upkeep, and troubleshooting steps, among other things, may differ depending on the type of scanner you have.  It is important to know which type of scanner you own to ensure that you can receive the right type of information.

The TRIOS 3 scanner body is grey and white, while the TRIOS 4 scanner body is black and white.  Wired means you use a cord to connect the scanner to the setup (i.e. MOVE+ or POD), while Wireless means you do not use the cord to connect the scanner to the setup.  Keep reading below if you'd like to know more.  This material is only for support purposes so you can ensure you know what type of scanner you have.  If you'd like to learn more about the differences between scanners and their features, please see here.

Understanding TRIOS 3 Scanners: Basic, Wired, and Wireless Options

The TRIOS 3 (Basic) scanner body is grey and white.  The TRIOS 3 Basic only comes in Wired form, meaning there is no Wireless option.  When you purchase a TRIOS 3 (not Basic) you have the option to choose Wired or Wireless.  Wireless scanners can also be used in Wired form.  To know which applies to you, check if there is a cord attached to the back of the scanner.  Regardless of whether you purchased a Wired or Wireless scanner, you should consider your usage.  If you use the Wireless scanner as a Wired scanner (i.e. you use a cord to plug it into your base system, such as the POD or MOVE+), then consider it a Wired scanner for troubleshooting purposes.  

TRIOS 3 Basic

TRIOS 3 Wireless

Exploring TRIOS 4 Scanners: Features and Usage Options

The TRIOS 4 scanner body is black and white.  While you can only purchase TRIOS 4 as a Wireless scanner, you can use it as both a Wired and Wireless scanner with the TRIOS smart cord.  Consider your usage to know if you need troubleshooting articles for Wired or Wireless scanners. If you use the Wireless scanner as a Wired scanner (i.e. you use a cord to plug it into your base system, such as the POD or MOVE+), then consider it a Wired scanner for troubleshooting purposes.  

TRIOS 4

Introducing TRIOS 5: Features and Exclusive Wireless Troubleshooting

The TRIOS 5 scanner body is white with only a black slot for the battery and has a LED ring close to the front tube. The TRIOS 5 only comes in Wireless form and is 30 % smaller compared to other scanners. Consider that for this scanner only troubleshooting articles for Wireless scanners can be applied.

 TRIOS 5
 

Contact 3Shape Support if you have further questions.

For full information on correct usage please consult the official Safety and Setup Guide and the most recent Manual.