3Shape Webshop Guide: How to Renew a License

Step 1: To be able to purchase a hardware item, renew an existing subscription, or buy a new one, you need to sign in to Webshop. 
Click "Sign In" in the upper right corner of the page, logging in with your 3Shape Account, this should be the email used for Communicate (the one used to send cases to the lab from our software Unite).

Step 2: Fill in your login credentials and click “Sign In”. After logging in check to see that the correct region has been selected. 

Step 3: To check the price and subscription click on the Account icon, and go to the Products section (if you are on a mobile device the main menu may appear at the bottom of the screen). Click on the down arrow to expand the subscription, here you will see the products under that subscription and information about the licenses including:

• Scanner serial number 
• Price without tax (the price with tax is calculated in the invoice sent to your email)

Step 4: In the menu, select Profile. Here you can confirm and edit your company details. If you are in a region where VAT is applied it is mandatory to include your VAT number.
If you would like to change the email you are using, please contact our Support team.

Step 5: To add a payment method, scroll to the bottom of your profile page and fill in the required details for your chosen payment method. For a list of payment methods see here. 
Payment and license renewal will be processed automatically.

Related Reading

• What is a 3Shape Account and where can you use it

Contact 3Shape Support if you have any further questions.

For full information on correct usage consult the official Safety and Setup Guide and the most current Manual.