Lab scanners compatibility matrix with Windows, Dental System and ScanServer (ScanSuite) versions
09/11/2023Supported combinations of Dental System and ScanServer (ScanSuite) versions
Starting with DS 2.22.2.2, there have been no changes to the end-of-life policy for Lab Scanners/ScanSuite, meaning all the same scanners remain compatible with any version starting from DS 23 and above.
Supported combinations of 3Shape scanner models and ScanServer (ScanSuite) versions
Scanner model |
ScanServer |
ScanSuite |
D250 |
✓ (ver. 4.0.0.0 and 4.0.1.0) |
✗ |
D640 |
✓ |
✗ |
D700 (s/n < c0915xxxx) |
✓ |
✗ |
D700 (s/n ≥ c0915xxxx) |
✓ |
✓ (not higher than ver. 10.6.0) |
D710 (s/n = dxxxxxxxx) |
✓ |
✓ (not higher than ver. 10.6.0) |
Scanner models launched in 2011 or later | ||
D500 |
✗ |
✓ ( not higher than ver. 11.5.1) |
D700 (s/n = hxxxxxxxx) |
✗ |
✓ ( not higher than ver. 11.5.1) |
D710 (s/n = ixxxxxxxx) |
✗ |
✓ ( not higher than ver. 11.5.1) |
D800 |
✗ |
✓ ( not higher than ver. 11.5.1) |
D810 |
✗ |
✓ ( not higher than ver. 11.5.1) |
D900, D900L |
✗ |
✓ ( from ver. 1.0.6.2,not higher than 13.4.0) |
D750 |
✗ |
✓ (from ver. 1.0.9.0, not higher than 13.4.0) |
D850 |
✗ |
✓ (from ver. 1.0.9.0, not higher than 13.4.0) |
D1000 |
✗ |
64 bit only! ✓ (ver. 1.0.9.0 or higher) |
D2000 |
✗ |
64 bit only! ✓ (ver. 1.0.9.0 or higher) |
E1 |
✗ |
64 bit only! ✓ (ver. 10.0.0 or higher) |
E2 |
✗ |
64 bit only! ✓ (ver. 10.0.0 or higher) |
E3 |
✗ |
64 bit only! ✓ (ver. 10.0.0 or higher) |
E4 |
✗ |
64 bit only! ✓ (ver. 11.0.0 or higher) |
E1 Red* |
✗ |
64 bit only! ✓ (ver. 11.2.0 or higher) |
E2 Red* |
✗ |
64 bit only! ✓ (ver. 11.2.0 or higher) |
E3 Red* |
✗ |
64 bit only! ✓ (ver. 11.2.0 or higher) |
E4 Red* |
✗ |
64 bit only! ✓ (ver. 11.0.0 or higher) |
F8 |
✗ |
13.1.0 or higher |
E1/E2/E3 Red are only supported by DS 2020 and ScanSuite 11.2.0 or higher. E4 Red is supported by DS 2019 and ScanSuite 11.0.0 or higher (same as E4 Silver).
Supported combinations of Windows and ScanServer (ScanSuite) versions
