Dental System Monitor - General Overview and Usage

Dental System 25.2.0 introduces a new diagnostic and monitoring utility: Dental System Monitor, a standalone tool designed to give labs, administrators, and support teams clear visibility into the health and configuration of the Dental System environment. The tool simplifies troubleshooting, and provides actionable insights into system‑level and application‑level conditions that impact Dental System performance.

Key Capabilities of Dental System Monitor

The Dental System Monitor provides detailed supervision of critical aspects of the Dental System environment, including:

• Status and version of core Dental System services and executables
• Shared folder accessibility and permission checks
• SQL database connectivity
• Required port availability for network‑dependent components
• Client–server communication verification
• Presence of required supporting programs
• Basic system metrics, such as disk space availability, CPU usage, memory conditions, and network availability.

The tool generates simple, user‑friendly reports that labs or support teams can use to diagnose runtime issues quickly and consistently. The tool notifies about detected problems directly within the functionality, so they can be addressed by lab technical staff:

Dental System Monitor is installed alongside Dental System 25.2.0 in C:\Program Files\3Shape\DentalSystemMonitor and launched via ThreeShape.DentalSystem.Monitor.exe.

Overview

The Dental System Monitor organizes its functionality into three major categories:

DASHBOARD

General Tab – System Monitoring Information
The Dental System Monitor continuously checks the health of all services and components. Refresh manually or wait for automatic updates. You can change the automatic refresh period in application settings.

Reports Tab – System Reports
Generate comprehensive reports about system health, performance metrics, and diagnostic information. Reports can be exported in various formats for analysis and documentation. To utilize the functionality, use the “Generate Report” button.

DS Installation Tab – Dental System Installation
This page shows information about your Dental System installation, including setup mode (server/client), installed version, core modules, and installed applications. It provides a comprehensive overview of your Dental System configuration and components.

Hardware Tab – Hardware Information
This page displays detailed hardware information about your system, including CPU, memory, storage, and other components. The data is collected from WMI (Windows Management Instrumentation) to provide comprehensive system specifications.

DIAGNOSTIC

Firewall Tab – Firewall Configuration
This page displays the current Windows Firewall configuration status, including enabled profiles, rules, and security settings. Monitor firewall health to ensure network security is properly configured for Dental System operations.

Services Tab – Service Health Monitoring
This page monitors the health status of critical Dental System services. It displays real-time service checks, response times, and overall system health. Use this information to identify and troubleshoot service-related issues.

System Tab – System Resource Monitoring
This page monitors critical system resources, including disk space, memory usage, CPU utilization, and network connectivity. It provides real-time health checks to ensure your system has adequate resources for optimal Dental System operation.

APPLICATION

Application Tab – Application Logs
The Dental System Monitor logs all activities and diagnostic information to help troubleshoot issues. Logs are stored locally and rotated daily. Use the buttons below to access the log files.

Settings Tab – Application Settings
Configure how the Dental System Monitor application behaves. Changes will be automatically saved and applied to future monitoring sessions.

The Dental System Monitor in Dental System 25.2.0 is an essential addition for ensuring stable, reliable system operation. This tool enhances both proactive monitoring and reactive troubleshooting, making it valuable for labs, administrators, and support teams alike.