"Incomplete or invalid order" in Communicate inbox in Dental Manager, that is sent from Implant Studio

"Incomplete or invalid order" in Communicate inbox in Dental Manager, that is sent from Implant Studio

08/11/2023

Description of the issue 

"Incomplete or invalid order. Colour has not been set for the following elements ( which is mandatory for their materials " in Communicate inbox in Dental Manager, sent from Implant Studio.

Potential root cause

Only surgical guide and implant are chosen in the order form in Implant Studio. Dental System is looking for abutment in the order form.

Workaround:

Choose abutment or screw-retained crown in the order form in Implant Studio.

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