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Troubleshooting
Troubleshooting
- Dental Manager is not responding on Connecting to Database step
- "CAM output could not be generated. Manufacturing process method is not defined for the order" when generating CAM output in Dental Manager
- How do Copy options in Dental Manager work
- Unable to load XML document (XML document must have a top element) In Dental Manager when trying to design an order
- "Unable to import the order. Unsupported material file version" when importing order into Dental Manager
- "TRIOSScanData: Stream read error." when exporting any TRIOS scan in Dental Manager
- "Stream read error" when opening Dental Manager or Dental System Control Panel
- Troubleshooting "No Subscription" Error
- "Socket Error #11001 Host not found" when opening Dental Manager or Dental System Control Panel
- Secondary 3Shape Communicate account in Dental System
- "An error occurred while CAM output generation. Error message: The specified path was not found" when generating CAM output
- 'Cannot upload file to remote site xxxxx' Error message when trying to send an order through FTP from lab to lab
- "Incomplete or invalid order" in Communicate inbox in Dental Manager, that is sent from Implant Studio
- "Incomplete or invalid order" in Dental Manager TRIOS Inbox arriving from Implant System
- "Access to the path ...\ScanItDental\DSAppCustomization.xml.bak' is denied" error message when opening Dental Manager or trying to scan
- "System Error. Code: 2. The system cannot find the file specified" when trying to scan Surgical guide with ScanIt Dental
- "The scanner did not make any output files" when scanning in ScanItDental
- "Access Violation in module GenericModule.dll"
- "Cannot generate the CAM output for [indication] because [library name] is not allowed to be produced locally" when generating CAM output
- "Connection Closed Gracefully" or "Out of memory while expanding memory system" with Avira antivirus installed
- Duet Display prevents Dental System applications from opening
- "Not all scans are saved" on the last step in ScanItDental for RPD or Full Denture orders