How can I upgrade my TRIOS MOVE+ from Windows 10 to Windows 11

Microsoft will stop supporting the Windows 10 operating system on October 14, 2025. In the following article, you can learn how to upgrade your TRIOS MOVE+ to Windows 11 starting from September 1st, 2025.

What should I know before I start? 

Before upgrading your TRIOS MOVE+ to Windows 11, please make sure the following steps are completed:

• Plug in your TRIOS MOVE+
• Make sure your TRIOS MOVE+ has a stable internet connection
• Ensure your TRIOS MOVE+ is running the latest version of Windows 10 (22H2) 
  • Not sure how to check? Follow the steps in “How can I check my Windows version?” below
• Make sure your TRIOS MOVE+ is running the latest version of 3Shape UNITE (24.1).
  • This version stores your data safely in the cloud. To check if you are running UNITE 24.1, follow the steps in “How can I check my UNITE version?” below
  • If you are not using UNITE with cloud access, we strongly recommend making a manual backup before continuing. The process for proper backup can be found in “How can I back up my UNITE data?” below
• Download the Win11Update files package from XXXX (available for download from September 1st, 2025)
• Make sure you have 1–2 hours to run the upgrade process, during which you cannot use the scanner.

How can I upgrade to Windows 11?

Step 1: Run the Upgrade File

1. Go to your Downloads folder (or the folder where you saved the Windows 11 upgrade file)
2. Open the folder and locate 3ShapeWinUpdater.cmd (highlighted in red below)
   
3. Long-press the file (right-click if using a mouse with your TRIOS MOVE+) → select Run as administrator.
   
4. When prompted, “Do you want to allow this app to make changes to your device?” → click “Yes”.
   

Step 2: Automatic Upgrade

1. The upgrade will now run automatically.
2. During the upgrade, you will notice:
   • Black screens
   • Restarts
   • Windows update dialogues
   • A blue screen showing “Installing Windows 11”
3. No action is required from you — the process will complete on its own. When the upgrade is finished, the system will restart automatically. During the first restart, all TRIOS MOVE+ and 3Shape-specific settings will be automatically restored. This ensures your MOVE+ continues to perform optimally, just like before the Windows 11 update.

Step 3: All Done!

Your TRIOS MOVE+ is now fully upgraded to Windows 11 and ready for use.

How can I check my Windows version?

1. On your TRIOS MOVE+, click the Start menu (Windows logo in the bottom left).
2. Select Settings ⚙️.
3. Go to System > About.
4. Scroll down to Windows specifications and look for Version.
   • If it says 22H2, you’re ready.
   • If it shows an older version, please run Windows Update first, to update to 22H2.

How can I check my UNITE version?

1. Open 3Shape Unite on your TRIOS MOVE+.
2. The login page will appear.
   
3. In the upper-right corner, click the (?) - Help icon.
4. Then click the (i) - Information icon. A window will show your current Unite version.

• If it says 24.1 or higher, you’re ready to proceed with the Windows 11 upgrade.
• If it shows an older version, we recommend updating before continuing. You can do this by following the instructions here.
  • If you cannot update right now, we strongly recommend backing up your data before you continue with the Windows 11 upgrade.

How can I back up my UNITE data?

1. Run Unite and go to More > Settings > General > Backup & Restore
2. Select Backup and browse to the flash drive (USB stick) where you want to save it:
   • Click Yes
3. If the User Account Control message pops up
   • Click Yes
4. Application will be restarted after some time, and the .3ddbackup file will be saved in the corresponding folder you previously selected.
   

For more detailed explanations, please refer to this video detailing the backup procedure.