"Current dongle configuration doesn't allow to save the design"

"Current dongle configuration doesn't allow to save the design"

08/11/2023

"Current dongle configuration doesn't allow to save the design"

When trying to design Abutments at the beginning of design pops up the EM: "Current dongle configuration doesn't allow to save the design".

Possible reasons:

  • The dongle is either missing or there are no more license available in the dongle.
  • Your current license setup does not support the following indications: Abutment design
  • You will be able to continue designing but you will not be able to save ore generate output.

Possible solutions:

  1. Check if the Abutment license is available for the dongle and it is not blocked by CAD points
  2. Check on localhost:27027 in your browser - probably there is only 1 client point to design Abutments, but there are 2 or more Dental Designers active at the same time.
  3. Close all Dental Designer applications and try to open DD again.

Conclusion: Check how may DD PCs are active and how many client points for Abutments are available on the dongle.

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