Design Services and Automate Buttons are missing in Dental Manager after DS 2023/2024 Upgrade or Installation

After upgrading to Dental System 2023 or 2024, users may notice that the Design Services and Automate integration buttons are no longer visible in Dental Manager (DM). This issue affects the visibility of 3rd-party integration buttons, which were previously accessible in older DS versions.

Steps to Reproduce:

• Open an older version of Dental System and confirm that Design Services and Automate buttons are visible in DM.
• Upgrade the system to Dental System 2023 or 2024.
• Verify that 3rd party integrations are still enabled in Dental System Control Panel (DSCP).
• Launch Dental Manager.
• Observe the result.

Achieved Result:
The Design Services and Automate buttons are missing in DM after the upgrade.

Expected Result:
The buttons should remain available and functional in DM, as in the previous DS version.

Root Cause:
The issue is triggered by an invalid or empty value for the Country.

Resolution:
This issue has been resolved in Dental System version 2.24.1.3 and higher.
Users experiencing this problem are encouraged to update to the fixed version to restore button visibility in Dental System or contact support@3shape.com with the workaround.