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Troubleshooting
Troubleshooting
- Consecutive numeration in molars during virtual setups is not working
- Different types of visualization of models in Ortho Analyzer
- Error Message "Dongle not found at the expected IP address, please make sure to update DSS path to the correct IP address or PC name in Ortho Control Panel -> System settings" when trying to open Ortho System
- Error Message "Input model is not watertight" in Splint Designer
- Error Message: "Invalid image size" when opening any model set in Ortho Analyzer
- EM: "Model has invalid mesh" appears during the validation of custom attachments in Ortho Control Panel
- Error Message: Unable to create shell. Try to change spline. During the shell workflow in appliance designer
- Error Message: SOP class 91.2.840.10008.5.1.4.1.1.13.1.2) not supported when importing DICOM file in Ortho Analyzer
- Export and Save icons are missing on the Toolbar in Ortho Analyzer
- Incorrect scans are present under patient with the same last name
- Invalid Boundary (Boundary.Count=2) on the Virtual Base Creation step
- Not able to export as STL the Virtual setup with attachments in Ortho Analyzer
- Ortho System software does not start if Duet Display application is installed on the PC
- Positioning and axis of the model sets in Ortho Viewer
- TRIOS orders sent by Direct Connect do not appear in Ortho TRIOS inbox
- Unable to select a specific appliance type in Appliance Designer
- Unable to select the tooth in the overview window during the overbite/overjet Step in Ortho Analyzer
- Virtual setup Animation general information
- Warning message: A patient with this patient ID already exists, would you like to use an existing patient